Dubizzle Reviews
Based on 17 customer reviews and online research, dubizzle.com has a consumer rating of 1.4 out of 5 stars, indicating that most customers are not satisfied with Dubizzle.
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1 Star(15)
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How would you rate Dubizzle?
Top Reviews
They increased the prices with callousness, no common sense. So greedy
The view were already very low and no calls at all and now they charge more for the same bad service
Bye bye dubizzle
The old ads always pop up as "new" or "3 hours ago" if they are paid to feature. This is scamming on a whole new level. I saw the same car ad as new for 1 whole week cause it was featured.
Customer Reviews (17)
They increased the prices with callousness, no common sense. So greedy
The view were already very low and no calls at all and now they charge more for the same bad service
Bye bye dubizzle
ما انصح حد يستعمل هالموقع ابداً...
Six days ago, my ad got deleted for being put in the wrong category. Afterward, their employees helped me out, and I placed my new ad in the correct category.
Before they contacted me, I tweeted to dubizzle asking about the deleted ad. After whoever manages the Twitter account decided to reply (4 days later and after they resolved my issue), I noticed that my new ad, which was posted in the CORRECT CATEGORY... was deleted... again...
Aside from that, I paid for this ad to be live for seven days, and it was rejected yesterday, so I only got five days' worth of my money. I want my ad to be reposted, and I want the two days I paid for. At this point, this is not just inconvenient and inefficient; it's also plain theft.
This is highly inconvenient and honestly just a horrible experience so far.
Isn't dubizzle supposed to be a platform where customers have EASE posting things?
Why do you accept ads to reject them afterward instead of notifying customers to fix things? How come there is no communication between customers and employees? Why is the website not advanced enough for employees to make rejected ads live again? Why is there no communication BETWEEN employees? Why is there no respect for customer's money?
There are many issues here that dubizzle needs to work on.
Your site is outdated. You have terrible customer service. You have horrible communication with customers and between your employees.
I have been trying to sell my car through Dubizzle pro. It all started very well and seemed professional. Then when the first inspection was arranged the agent turned up late without even bothering to phone ahead, so opportunity missed. After that a buyer was found who put down a deposit and a comprehensive inspection was arranged. That inspection revealed a minor defect so I knocked the price down a bit further which the buyer agreed on. Hours later the buyer backed away and Dubizzle pro refunded the deposit. They said if there was any difference between the initial report and the comprehensive report then buyer was entitled to terminate with a refund on the deposit. I asked to see the terms and conditions agreed with the buyer but was told it was confidential - for a deal that involves my asset! I checked my agency agreement which said the deposit is only refundable in the event of an inspection which reveals a major fault or accident. When I queried why Dubizzle pro tells the seller and buyer different things about rules for refunding the deposit they thanked me for highlighting and advised they would pass on my feedback to management as part of their continuous improvement process. Even better they told me if the deposit was forfeited there is nothing in my agency agreement to say I'm entitled to it! These guys are a piece of work for sure. Anyway, the reality is now I have to start the marketing process again having lost many days since Dubizzle pro remove the car from sale when a deposit is taken even though a buyer is given every opportunity to walk away. So my advice to sellers is that if you still decide to use this service - do not let them take deposits (what's the point anyway given they will only pocket it for themselves if it is indeed forfeited) and ensure that the car is continuously marketed until you have the purchase price in full.
Deleted my sponsored ad that I paid 99AED for without a refund.
Emailed to apply for a refund which was agreed and they never issued this after several emails to follow up.
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I was looking a car and found one Audi 2011, it was inspected by dubizzle, i contacted at given number but no response even after couple of attempts, got a call after 24 hours, booked an appointment for next day, i went for viewing 20 minutes earlier, i requested back support team to send me agent contact but received at appointment time, agent wasn't available at location and 10 minutes late too with the excuse that he was trying to contact the owner, viewing got cancelled after a long wait because the owner was not available. Back support team sitting behind is so unprofessional. Team could have contacted the owner at least one hour before they send me a viewing reminder and to make sure the car owner is available or no. I wasted my time for nothing. My recommendation is to save time and don't buy from dubizzle pro, WHAT A HORRIFIC CUSTOMER SERVICE.
There face like a money deleting our adds asking money I don't like it if you pay them they will not
Dear Sir/Madam,
We were looking for Used Laptop. We saw one advertisement for selling Dell Latitude I7 Core 8 GB Ram & 500 GB Hard Disk.
It was showing its used for Less Than a year. When I Called Seller He said it's still in Warranty Period.
When I had gone their personally and called him for Invoice he told me that he is not a shop.No one keeps invoices. I checked this laptop personally it was showing 2010 it was shipped from US and Warranty is already expired 2nd November 2015.He is Lier and Trying to cheat people who don't know how to check these all the things
Beware of this dodgy seller his contact number is *******117 he sells dodgy cars on dubizzle dont bother, I had to spend over 15000 aed to repair it and I have no money left he rinsed all my savings he will rot In hell
I have advertised my car for sale and it was the worst experiance ever.
Dubbizle hires people to provide fake offers so they keep getting the ads.
Truelly pethatic
This is a fraud website. If you post featured ads paying your hard earned red money, you will be in trouble. They delete you advertisements after two or three days. They never refund the money back. They never reply for your mail.
This is the biggest fraud company in UAE. They are cheap.
I am an employer who posted an ad, paid for it, but I was never able to see the applicants dashboard. I tried for three weeks in vain... and then I was advised to place a new ad, which I did, and the problem remained the same. It is absurd. They never get back to you, although they promise. It feels it is a waste of time to use the platform, and it is deceiving the applicants. It feels that this platform is collapsing! It is frustrating.
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